You may return most new, unopened items within 30 days of delivery for a full refund less shipping costs. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Although we can ship to virtually any address in the world, we've removed International shipping for now due to the high cost of international freight. We currently only offer shipping within Canada and the US.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider, shipping date estimates may appear on the shipping quotes page.
*Also, of note, free shipping over $49 is only applicable to orders in the continental United States. Hawaii and outlying areas do not qualify for this rate.
Please note that several of the products on our website are print on demand. The general 3-5 deliver period does not apply to these items as they usually take an addition 2-4 business days to get through our production queue.